Client Care & Complaints

Our members take pride in client care, their work as well as quality of service. If for any reason you have a concern with the service, please do let us know immediately so that we can discuss your concerns with you, with a view to resolution.

As barristers we are regulated by the Bar Standards Board. In accordance with the requirements of the Bar Standard Board’s Handbook (which can be found here), a complaints procedure which explains how Chambers handles complaints and other ways in which you may make a complaint. Chambers complaints procedure can be found here.

The Bar Standards Board offers guidance to lay clients which can be found here.

A link to the decision data on the Legal Ombudsman’s website can be found here. A link to the Barrister’s Register on the Bar Standard Board’s website can be found here.